Head of Export & Import Department

Job Description

RESPONSIBILITIES

• Process mapping and adherence to stated process
• Managing small to medium sized team of 3-10 people
• Set and hold team accountable to meet/exceed KPI’s
• Train, retrain, and guide employees on processes & procedures
• Coach/guide/mentor team on shipping/ logistics procedures
• Prepare accurate reports for upper management
• Effective communication with direct reports, peers, upper level management and above
• Ensure timely completion of projects/tasks as assigned to the individual and team
• Identify and solve problems using available resources while improving the process to mitigate/eliminate the problem from occurring in the future

QUALIFICATIONS

• 3-5 years experience
• Ability to think strategically and analytically
• Must have strong interpersonal communication skills
• Ability to handle multiple projects simultaneously
• Ability to work well under pressure
• Detail oriented, self-directed, organized and efficient at time management.
• Sense of Urgency/Self Motivated
• Ability and knowledge to generate innovative solutions
• College Graduate preferred and 2-5 years of related experience and/or training, required.
• Computer-savvy including Microsoft Suite required
• Effective at change management
• CAPA – Corrective Action/Preventive Action experience